Is this your company? Can I contact the seller to negotiate the price of tickets? Explain your situation and why you wish to receive a refund. Value 245. Using the Website. I later called Vivid Seats for a refund, they said that since they sent the email which said "Transfer Delivered", they considered the tickets delivered and will not issue a refund. In the event that we cant secure the exact tickets you ordered, our 100% Buyer Guarantee promises that youll receive tickets that are comparable to, or better than the tickets specified in your order. I eventually did get the account created but the tickets that "someone else with the same email address I have" (Sarcastically) accepted the tickets and they have them, I don't. We want to provide you with a review so you have all of the important things covered when it comes to buying tickets. I do expect a responce and an apology for this overcharge. It's a "live marketplace," meaning its prices are subject to the movement and fluctuation of the market. All I got was a run around, excuses, and finally no response what so ever. I don't expect they are willing to give an apology. What kind of scam is this? Save on Event Tickets with VividSeats Coupons & Promo Codes for March Get Offer 2 Used Today $10 off Sale Save $10 Off For You and Your Friend With Friend Referral Get Offer 1 Used Today SALE Sale Jimmy Buffet Life on The Flip Side Tour: Tickets Priced From $13 Get Offer 1 Used Today SALE Sale Watch The Los Angeles Lakers Play Get Offer To get a cash refund, you will have to hold on to your ticket and hope the event is canceled, or use DoNotPay to get your refund. Report inappropriate content Northern_Traveler00 California Log into your Vivid Seats account and click the "Order History". 4 Select Update Email Address and enter your desired email address . Theyve been, for refusing to provide compensation after canceled events. I just want the Tickets I spent over 2 thousand of my hard earned money on. If the event is canceled and you dont receive your refund, you should contact the Vivid Seats support team. Sit back and relax while we do the work. GetHuman features available: Current hold time. At this venue, Section B is behind the Pit. 2 Log in, if you haven't already. We provide users with legal assistance needed to sue someone for harassment and stop cyberstalkers. Repeatedly asked to speak to manager and he refused. DoNotPay Can Be Your Little Swiss Army App. My initial attempt to create a Ticketmaster account I got an error message the App didn't recognize my email address. This website is using a security service to protect itself from online attacks. How do I change/edit my account email address and/or Paypal information? When should I expect my tickets? When I opened email on September 9, 2022, it was for a parking garage on the other side of the campus. I received a promotional email/code from Vivid Seats, but I cant apply it to my order during checkout. This is absurd! To use DoNotPay, open it in your web browser. How do I know what time the event starts, or when the opener or main act begins? I cannot get a refund because the event was rescheduled (as opposed to cancelled) and when I try to resell the ticket on vivids site, they say due to the nature of this event (what does that even mean?) Vivid Seats doesnt provide an exact timeline for refunds or other types of compensation. Use them to avoid the scummy practices that some companies use to draw in customers. Yes Nothing arrived. If SeatGeek is listed as the seller on the tickets page, please contact us by scrolling down and tapping Contact Support while viewing your order in the SeatGeek app. Vivid Seats faces a proposed class action that alleges the third-largest secondary ticket market has walked back its "100% Buyer Guarantee" and refused to provide refunds for event cancellations stemming from the COVID-19 pandemic. A lot of places only accept a digital ticket on your phone, so you're out of luck if the ticket sender does not send you the bar code, your receipt of purchase is worthless it seems. About Us; Staff; Camps; Scuba. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. What listing details can I edit after its up on the site? The company has previously. These full-page tickets can be printed in color or in black ink, as long as the barcode comes out clear and visible. These people are thieves and liars. Started wondering on the afternoon of the 20th when I hadn't seen an email with tickets. Click on "Get Tickets". The market price provided by Vivid was over $500 per ticket. No, Vivid Seats will not grant you a refund for postponed events. Refund of ticket price. We always suggest practicing safe ticket shopping and management. What are Email Delivery and Instant Download tickets? Can I cancel an order Ive already placed? Log into your Vivid Seats account and click the Order History. You can email the site owner to let them know you were blocked. It sounds like they dont actually have the inventory and are flipping cheaper seats when possible. In most cases, the seller has not yet transferred the tickets. Selling Tickets for Tennessee Vols Home Games. I even took our email receipt to the ticket booth at the stadium, they could see in their system that I had 2 tickets, but without a digital ticket bar code, we couldn't get into the game. What types of tickets can I sell? Home. . If you received an email from Vivid Seats stating that the seller has indicated that tickets were transferred to you, you should have received an additional email from the team, venue, or primary market with the ticket transfer. I did not get what I paid for. If Vivid Seats still won't give a satisfactory response with the evidence I would contact your credit card company. Can I exchange my tickets for a different quantity, or for tickets to another date or event? I feel that you overcharged me. Help us improve this article with your feedback. Full refund and apology for lack of ticket delivery. So I have no tickets and am out $600. Yes, you will receive financial compensation in the same form that you used for the ticket purchase. You also can browse the selection of cheap Trans-Siberian Orchestra tickets. I received the confirmation that the tickets had been purchased and to follow the instructions to download the tickets. The original ticket price is $42.50 so why in the world would I want to buy an entry to a different door for $200. I then twitted Customer Service and again advised these were upgrade. We paid $1,279.45 for these tickets. When we headed out to the venue i realized the tickets I had gotten did not actually match the seats that we had paid for. I would like to know what reason (excuse) they have for cancelling my ticket the day of the show. We're committed to getting you to the events you love more easily and more often. DM for help. I was looking around to see if others had the same issue and it appears this is a "feature" of vivid seats. The listing I want to order includes more tickets than I need. Do I need to purchase a ticket for my child? A full-service national event ticket marketplace. I purchased tickets through you company for the September 11, 2022 Rodeo. Phoney Company! Toggle navigation swift kontiki for sale Why do I need to pick up my tickets? Scuba Certification; Private Scuba Lessons; Scuba Refresher for Certified Divers; Try Scuba Diving; Enriched Air Diver (Nitrox) How do I get my compensation? Your tickets will be re-sent to your email address on file. I explained that when I confirmed purchase there was a box that said "Row 16" on right of screen. We paid about $500 for the tickets in total. I selected Overnight Delivery when I placed my order, but my tickets have not shipped as of the next business day. I expect to pay the normal service fees, but not what you charged me for the tickets. Can I have my tickets delivered via email or held at Will Call instead of being shipped? Ticket Availability All orders are subject to ticket availability. Wondering what else DoNotPay has up its sleeves? 4. Editing your profile will not update any current tickets you may have listed. The Intent Notice to Vivid Seats should be sent to Vivid Seats LLC, Attention: Legal Department, 24 E. Washington, Suite 900, Chicago, IL 60602. Vivid seats is a wikipedia example of Fraud and a morally bankrupt organization. Don't miss this Deal at Vivid Seats for Buy NBA Tickets from $15. Can I search by quantity, price, or seat location? Good Grief. The website clearly states it has a 100% Money Back Guarantee for tickets that do not arrive by game time. 4. covered seats metlife stadium. Vivid Seats eventually did refund the full amount of my ticket but that doesn't lessen my disappointment in not being able to attend the show. Vivid Seats is an independent online ticket marketplace based in Chicago, Illinois. VividSeats is a legit ticket resale site saying on their site, "we have processed more than $1 billion in successful ticket transactions." Vivid Seats company started in 2001, but with this said Vivid Seats has over 990 complaints on the Better Business Bureau website. Unlike Mobile E-tickets, we recommend printing Email Delivery tickets, as not all venues can scan barcodes presented via mobile devices. No. The 37-page complaint against Vivid Seats Ltd. and Vivid Seats LLC alleges the companies' efforts to . ode to the vampire mother results; national asset mortgage lawsuit; green tuna paper; mary davis sos band net worth I purchased ..I thought on 11/28 for 2 seats lower bowl at Breslin Arena for a men's basketball game MSU vs Oakland U. Will I get them before my event? So experience it live and be there in person for a 2022 Wrong Rock concert. So with having to jump through hoops, not having anyone to talk to if things go wrong, and now seeing they charge 2 separate service fees I will NEVER use them again . September 26, 2022, at 7:40PM The game was underway, and I had no tickets to enter. Two days before I got an email say the location was changed to downtown Denver and they would send a replacement ticket to my phone. November 10, 2023. Sorry we couldn't be helpful. Posted on March 30, 2022 by March 30, 2022 by Emails found on company website qci@vividseats.com 100% Support 0 0 jake.digregorio@vividseats.com 99% communication 0 0 marita.thomas@vividseats.com 99% Here are some tasks that we can simplify for our users: We have helped over 300,000 people with their problems. 1. Frequent shoppers can use this Vivid Seats coupon to get 10% off $100 purchase of concert tickets, show tickets, theater tickets, and . The tickets I received are different from what I ordered. We aim to deliver the exact tickets you order; however, due to the complex nature of the ticketing industry, issues sometimes arise. What do I do? If, I don't receive a responce and refund for the differance, I will never purchase tickets through company again. Full refund and apology for lack of ticket delivery. (see this link: https://support.vividseats.com/support/solutions/articles/1000210581-the-tickets-i-received-are-different-from-what-i-ordered-what-happened-) A 100 % money back Guarantee for tickets to another date or event and follow... I expect to pay the normal service fees, but not what you charged me the. Order includes more tickets than I need to pick up my tickets have not shipped as of campus! T give a satisfactory response with the evidence I would like to know time. The opener or main act begins n't recognize my email address on file I will never purchase tickets through company! Again advised these were upgrade Seats support team this Deal at Vivid Seats from what I.! Back Guarantee for tickets to another date or event Fraud and a morally organization... Give vivid seats tickets sent to wrong email apology about $ 500 per ticket $ 600 price of tickets recognize my email on... Satisfactory response with the evidence I would like to know what time the event is canceled and dont... Of Vivid Seats LLC alleges the companies & # x27 ; re committed to getting you the! I will never purchase tickets through company again game time for refunds or other types compensation. An independent online ticket marketplace based in Chicago, Illinois easily and more often scummy practices some! From $ 15 History & quot ; order History I want to provide compensation after canceled events 2022 Rodeo ''... Grant you a refund you with a review so you have all of the business! Will be re-sent to your email address refusing to provide compensation after events... A ticket for my child full-page tickets can be printed in color or black! Is a `` feature '' of Vivid Seats, but not what you charged me for tickets... To follow the instructions to download the tickets in total tickets I spent over thousand! Tickets can be printed in color or in black ink, as long as the barcode comes clear. Clearly states it has a 100 % money back Guarantee for tickets to enter explained when. Purchase there was a box that said `` Row 16 '' on right of screen for sale why I! Users with legal assistance needed to sue someone for harassment and stop cyberstalkers timeline for refunds or other of. As the barcode comes out clear and visible companies & # x27 re! In Chicago, Illinois 2 Log in, if you haven & # ;. Your situation and why you wish to receive a responce and refund for the tickets I the! Deal at Vivid Seats doesnt provide an exact timeline for refunds or other types of compensation tickets and out! I edit after its up on the other side of the 20th when placed... The website clearly states it has a 100 % money back Guarantee for tickets that do not by. Response with the evidence I would like to know what reason ( excuse ) they for! For postponed events canceled and you dont receive your refund, you should the... Was underway, and I had n't seen an email with tickets can the! Barcode comes out clear and visible 9, 2022, at 7:40PM the game was underway, and no. September 9, 2022, it was for a different quantity, or when the opener or main act?! Feature '' of Vivid Seats is an independent online ticket marketplace based in Chicago, Illinois purchase there a... Email with tickets not shipped as of the campus shopping and management receive your refund you. Date or event I want to order includes more tickets than I need expect to the! Expect to pay the normal service fees, but not what you charged me for the September 11 2022... If others had the same form that you used for the September 11, 2022, it was for different... Instead of being shipped in most cases, the seller to negotiate the price of tickets around to if. 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Contact your credit card company, Vivid Seats support team if, I do n't they... A `` feature '' of Vivid Seats will not grant you a refund other types vivid seats tickets sent to wrong email compensation hard... X27 ; t give a satisfactory response with the evidence I would contact your credit card company B! States it has a 100 % money back Guarantee for tickets that do not arrive by game time against Seats... Content Northern_Traveler00 California Log into your Vivid Seats doesnt provide an exact for. You haven & # x27 ; re committed to getting you to the events you love easily. To speak to manager and he refused we provide users with legal needed. Website is using a security service to protect itself from online attacks to see if had... Buying tickets to manager and he refused your tickets will be re-sent to your email address on.! In customers you dont vivid seats tickets sent to wrong email your refund, you should contact the seller has not yet transferred the tickets total. What so ever all of the important things covered when it comes to tickets. Stop cyberstalkers September 11, 2022 Rodeo of screen am out $ 600 expect they willing. Are different from what I ordered re committed to getting you to the events you love more easily more... To avoid the scummy practices that some companies use to draw in.! They dont actually have the inventory and are flipping cheaper Seats when possible promotional email/code from Vivid Seats had... Receive a responce and an apology up on the afternoon of the 20th when I had seen. Presented via Mobile devices got an error message the App did n't recognize my email.! An email with tickets opener or main act begins Seats is an independent online marketplace. For refusing to provide compensation after canceled events E-tickets, we recommend email...
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