However………SUPPORT, is non existent. Best of luck getting your money back or getting access to courses if they are wound up. This time it is not a complaint, but the good news. Do not use Shaw Academy! I contacted billing(at)shawacademy(dot)com but got no answer yet. it's pretty normal for … This is a scam company!! In summary – I will continue studying here as I have paid for it and I am and have gained more than lost, but if you have a problem (payment or otherwise) good luck, as they just cant cope at this point. The office in London is only a virtual office in a business park when staff are instructed to forward mails and no one on the phone. But we decided to cancel both accounts in the end before the trail finished since we didn’t think that we could learn much more from their courses. I tried free trail but now i am unable to unsubscribe. double billed for exams . I’m mad at T-Mobile for giving me a “deal” on this worthless scam. When logging in I am still marked as being a temporary member. SKETCHY SCAM AND NOT LEGIT! Hi Jo, thanks for sticking up for us! Clearly haven’t been logging in and participating. this is a scam! Please get in touch with me as soon as possible so I can personally ensure that these emails stop immediately and that you are provided with the access you’ve paid for. Beware – the site is designed to make you click on things which generate a payment. So I did not trust the organization from the get go and opted to do a physical payment at the bank rather than giving them my credit card details. In fact I don’t know what to do. Instead, the Graduate Marketing Certificate allows you to go beyond learning the ‘Four P’s” of marketing. This is a scam company. Validity: Must redeem within 2 months. You clicked a big button and now you’ll be charged $60. Block your current bank card added to the Shaw Academy site. The thing is didnt agree for a membership neither did I agree for an enrolment in a course. They provided a form to re-enter correct email – but funny! I am no longer interested in the excel course I register. Also, I get 2-3 notices a day with redundant information (imagine test repeated five times in the same email) telling me how to purchase a physical diploma for previous classes completed. you can find some of the same class materials here instead: They’re refusing to refund and I couldn’t get a refund through PayPal due to the agreement (which I ended) a year ago. In my case almost everything was problematic, from the sign up, to the classes themselves to the the completely non existent “support”, not to mention the 6 daily spam emails I’m now getting…. i have bought one course Psychology of Sales and now i am unable to access the voucher. One of our support staff will be in touch with you to address your issue. and don’t even get me started with the answering machine and the stupid confusing automated unrelated replays. They gave 4 week free trial classes and they charged me money within 2 weeks for next session without any email. Product Name: Shaw Academy Founder: James Egan Price: $49.99 to $199.96 Rating: 37/100 Best For: anyone who wants to take a course for accreditation and improve a resume Recommended: Not Recommended (Proceed with Caution) What Is Shaw Academy About: An online training program covering different specializations Summary: Shaw Academy … Had a good experience. Ceased logging in. Shaw Academy an Irish Registered Company that offers online courses in various courses like Photography, Finance, Technology and others. As to not being live – I can assure you that the first two photography courses were live as I was answered live and referred to live – but now – cant comment. https://www.trustpilot.com/review/shawacademy.com, https://live.shawacademy.com/user/courses/. Who can help us??https://www.trustpilot.com/review/shawacademy.com. This last week they automatically renewed my membership without warning. And now I’ve got to contact the bank to prevent anything happening past the trial membership. Get in touch, All my courses disappeared. – Even though the website states your account may be cancelled after non use for 60 days – over 120 days they did not cancel SPEAKING OF it being replayed — my instructor is not even at shaw any longer. Quick to take your money and then they don’t even make their services available to you. Cancelled because didn’t like the lessons. I paid for Life Time membership using provided link. Sigh, I guess I will just have to continue to teach myself, as there is no way I can afford uni or even Tafe (Thanks Mr. Now, there was also a call I got from them about 3 weeks into the thing, the guy was stating they were upgrading the account to the best package with all these certifications and other crap that I never wanted nor asked for. After finishing that free course I deactivated my account. For any inquiries, please email: …. Is Shawacademy a credible institution or it is a sham? Make taking beautiful photos a snap with today's WagJag: $29 for an online photography course with accredited certificate from Shaw Academy (an $849 value). Upon this stack of bad reviews I want to play my part by contributing some few lines. Dear friends please be very aware of Shaw Academy, they will take your money thats their main purpose, an Academy of Scam thats what it is, once you have an account even if you want to cancel it you can’t the website is very tricky. But then, after 2 days registered, they charge my credit card almost USD106. When I first saw the advertisement about shaw academy it was really surprising that I could study at my home at any time any where I want and was free for diploma in photography. They said I didn't cancel in time but the dates … I look forward to hearing from you soon, I don’t know what to make of this organisation…. I have tried repeatedly to email them about this, but there has been absolutely no response so far, which makes the problem 10 times worse. the links are nowhere to be found. I don’t believe they are live – they are cleverly put together as if to sound live but are pre-recorded with various names of ‘students’ put in as if they have asked a question live. I’ve been in contact with Tayem Mercer ever since and he was not been helpful at all, very condescending, and very bad at customer service. I cannot enroll into any of my courses, the enrolment process is absolutely confusing, having enrolled several times to find out that there is no course available. But really felt pressurised to do that and changed my mind literally within hours. Hi P, I’m sorry to hear that you had a bad experience and that you haven’t received the course that you wanted. And the lady, Pierre as I’d like yo also single her out said that as a valued customer they will provide me free subscription until 10 February 2020 and that my subscription was from that moment cancelled and I will not be charged any further for anything, unless I reactivate my account, which I clearly did not. If you have any question that is not answered by the bot, please send it to the course educator and you can expect an answer within 24 hours.”. Sent multiples emails but no response. When I noticed, I instructed my bank to block any further charge from Shaw Academy. to many problem That was a red flag. Also, change your card immediately to avoid loss of money in future. and more, Yep they still have issues. When I requested a refund they deleted my account on their website and they still refuse to refund me. They billed me as EUROS 395.00. I also cant seem to find where the classes will be uploaded, I wantedf to give this a thought before I pay or upgrade, your comments are really helpful and I believe I will not go ahead since it seems to be suspicious and not worth the headache. I write to them saying I have no f*cking idea what this charge is about and that I want a refund, I don’t care if I have to cancel my whole subscription, I want a refund, right ? We bought a discounted Excel course from ShawAcademy, via Wowcher.co.uk, for my son, and the course was good. They all varied so much that there was nothing of interest. Lo and behold on the 16th September I see a PayPal charge for the subscription! When trying to cancel my membership, they asked me to call a number during business hours to confirm my cancellation – for a course that is entirely online, this is completely unacceptable. Last webinar lesson was last night, it didn’t work. There is no support team, only automated replies both to email and phone. Please get in touch with me personally so I can sort this out for you immediately. Has anyone received a hard copy certificate from shaw academy? Work overseas is being delayed due to their poor customer service, mixed messages between different staff members, and apparent incompetence. This is my experience: Hi Isa, I’m sorry to hear that you’re left with such a negative impression of Shaw Academy. Since I had been checking for reviews, I can see hundreds of people complaining about the same. I signed up for a free month of a Photography module. Shaw Academy Premium Membership The premium membership gives you lifetime access to over 60 courses and all future courses and toolkits. So I went back into my account to obtain the hard copies from the courses I hadnt obtained. According to their website, Shaw Academy wants to help people master new skills in just about four weeks’ time with their high quality online courses and webinars so that you can “transform your life and those around you.” Their website says that they offer courses in Photography, Finance, Health & Wellness, Marketing, Technology, Design, Beauty, Business, and much more, and all their courses are delivered via live, interactive webinars at scheduled times, twice weekly. I find it very engaging and interesting. They have the option to cancel in their online portal, HOWEVER, it leads you in a loop. Despite the fact that it may appear “live” all you’re watching is a recording. I’m doing a course with Shaw Academy Diploma in Photography. They just won’t. Believe me – THIS IS A BIG PROBLEM. Help please. Initially was very impressed. Signed up for web dev course. I am laying a charge with locals ombudsman and have disputed with my bank. Endless complaints about this sham scheme! Wish I have read this review site. I am located in South Africa. This was sneaky. I signed up a few years ago. I wonder if they have any courses on ethics? What wrong? I was proud of the achievement when I was done. I took two classes, both were sub par. Who governs this educator?? 6. I have cancelled my subscription even before the trial period ended and made sure they know I didn’t have time to study that’s why I was cancelling. I will go on to recover the money, because what they are doing is called fraud and they have no right to withhold my money, despite all their abusive rules. Having completed a number of courses in Digital Marketing, Content Creation and Social Media, I am currently taking the Viral Marketing course. I clicked it accidentally and it took money from my debit card. Just before I signed up I got a text to my phone with a Warning message from Shaw Academy, saying that I had not finished signing up. FYI: The company has 4000 staff directly employed. They asked for my credit card as well. We never want it to be difficult or a chore to access your course. I signed up for a free course and a few days later I cancelled it because I didn’t have time for it. Once I communicated with the live person, my problem was fixed in only few minutes. There is NO interaction with the instructor. However, these times don’t always suit everyone, which is why we also make the recordings of the live lessons available to all students. The announcement said that I could try for free for one month and then decide if I wished to go on with it or not. The next phase; contact Paypal to reverse all my payments to Shaw Academy. Dealing with customer service to get a refund is like being part of an endless marketing wheel – at every step they try to upsell you or convert you to a different (and no doubt more costly) plan. Similarly no response over social media or any other forms I have tried. The ad said $9 for DIPLOMA in Social Media Marketing – no conditions of up-selling attached – nothing to say that I have to pay to sit the Final Exam. The course is not free, they charged me $59.99 for resources immediately and up front. DO NOT GIVE YOUR BANKING DETAILS OVER TO THESE CORRUPT THIEVING LIARS. These guyz are complete frauds! The recent question got the response “if you are a premium member blah blah……to which I responded and this query was also CLOSED without an answer. – There is nothing on the website to say what your expiry date is This was reinforced when the tutor was displaying facebook analytics and the date for the most recent posts where over two months old LOL. Since changing the format of the website they deleted all the progress that I had done, but just kept me enrolled in the course… To get the hard copies again. Should be ashamed of themselves. We have put in a lot of work for our new certificate design, so I am surprised to hear that it is not printing nicely for you. I signed up to try and evaluate Shaw academy as a learning platform for my company but the day I signed up for he 30 day free subscription, my credit card had money deducted. I have to go through the course again and then re-do the exams. Every 24 hours leave a bad review on Trustpilot. What a great experience, I have learnt to never put my card infos online, ever. Shaw Academy believes education is transforming - it changes lives and empowers people to develop … This Shaw Academy is complete scam and fraud. When I registered for the course in Health & Fitness I was informed that I have one month free trial to do a course of my choice and then when after I had attend all the lessons I was not able to do the final exam . There was a one-click payment in small font in the pop up along with other content. I do not want access to any more courses. I was totally shocked and tried to reach out them on the same number from which I’ve received the call but it was on voice mail. 5 steps of “I want to leave” and “please cancel”, then the last option is “sorry we are unable to cancel. Hi Mike, We frequently advertise free trials of our courses, as we believe in lifelong learning and would like everyone to have the opportunity to take a course in something they’d like to know more about. -This page help me get my refund Well surprise surprise mofo, I check my bank account app later that night and what do I see ? I think management needs to put cash BACK into the Company or it is going to fail dismally. Hi Tammy, I’m so happy to hear that you enjoyed your Social Media course! Dear friends it a scam and nothing more. Hopefully I can get my refund sorted. (which I already had done before they changed the system! ) Please everyone, do the same – block these scam criminals and protect your bank accounts. The reason that Pay Pal email and my account are not the same. They have charged me $AUD420 within 3 weeks of signing up to the course. Thanks for these thoughtful comments. Beware… they keep charging without any confirming. When asking a refund they will tell you some crap about giving you the entire course for free. Signed up for a free trial, cancelled on time. In the middle of the night I got another international phone call. When I contacted them they told me that the amount to be charged was shown before confirming the payment. They brainwashed you by promoting the premium package for you to sign up for their unlimited course access by 3 months. No I sit there scammed off 120 euros, contacting support to redeem my right and not getting any answer. No call has been received from the staff members manager. They randomly took money from my account. A phone call they SAID was recorded, in which I specifically said not to enrol me. All they want to do is offer me more courses and won’t accept that I never want to use them again. What can i do? i happily signed up for tge free trial. I had to cancel my Bankcard as the only means of stopping further fraudulent deductions from my account, and they are now investigating it. The tutors (it would seem) have been given far too many students to deal with per session/class and cant get to the questions that they tell you you can email them with. Foundation in Microsoft Excel Online Course. The overall rating of the company is 1.2 and consumers are mostly dissatisfied.. 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